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Glossary

The words this work runs on

Defined the way a practitioner would, not the way a marketing page would. Half of these are staffing terms a manufacturer would not know; the other half are Indian finance terms a staffing firm would not know.

Staffing and recruitment

Submittal

also Submission
A submittal is the formal act of presenting a candidate to a client for a specific requisition, together with the CV and summary the client receives.
It is the point at which a recruitment desk is most exposed: once a candidate has gone to a client, a duplicate becomes a conversation with the account manager and an unsigned right to represent becomes a dispute with another agency.
Where a recruitment desk actually loses its week

Right to represent

also RTR
A right to represent is a candidate's written authorisation for one agency to submit them to one named client, for a defined period.
It is per client, not per candidate. Treating a signed RTR as blanket permission to submit someone anywhere is a common and expensive shortcut, because it is how two agencies end up claiming the same placement.

Duplicate submittal

A duplicate submittal is the same candidate being presented to the same client twice, whether by two recruiters at one agency or by two agencies competing for the same role.
Checking for one is trivial; missing one can cost a client relationship. It is also the check most often done from memory, because it depends on knowing what a colleague did weeks ago.

VMS

also Vendor management system
A VMS is the software an enterprise or MSP uses to manage contingent workers — distributing requisitions to supplier agencies, enforcing rate cards, and handling timesheets and invoicing in one place.
SAP Fieldglass, Beeline and Workday VNDLY are the common ones. For a supplier agency the significant fact is that you work inside a system you do not control and usually cannot integrate with directly.

MSP

also Managed service provider
In contingent staffing, an MSP is a company that runs an employer's contract workforce programme on their behalf, managing the panel of supplier agencies and the technology they work through.

Bill rate

The bill rate is the hourly amount a staffing agency charges its client for a contract worker, as distinct from the pay rate the worker receives.
The difference between the two is the spread, and the spread as a percentage of the bill rate is the margin. Confusing markup with margin is the most common arithmetic error in staffing pricing.

Redeployment

Redeployment is placing a contractor into a new assignment when their current one ends, rather than letting them leave the agency's book.
It is the cheapest placement an agency can make, because the candidate is known, already compliant and already willing to contract.
Your database is a better source than your job board

Database reactivation

also Candidate rediscovery, Database re-mining
Database reactivation is sourcing candidates from an agency's own existing records rather than from a job board or a new search.
It usually fails for a specific reason: the records have decayed and the useful information sits in free-text notes that keyword search cannot reach. The bottleneck is data quality, not matching.
Your database is a better source than your job board

Bench

The bench is the group of consultants an agency employs who are not currently on a billable assignment.
Common in IT staffing and C2C arrangements, where an agency carries the cost of a consultant between placements and markets them actively.

C2C

also Corp-to-corp
Corp-to-corp is an arrangement in which a staffing agency contracts with a consultant's own incorporated company rather than engaging them as an employee or individual contractor.

ATS

also Applicant tracking system
An ATS is the system of record a recruitment agency uses to hold candidates, requisitions, submittals and placements.
Bullhorn, JobDiva and Ceipal are common in staffing. Its search is typically keyword-based over structured fields, which is why it rarely surfaces the useful content held in recruiter notes.

Finance and operations

Three-way matching

Three-way matching is the control of not paying a supplier invoice until the purchase order, the goods receipt note and the invoice agree on what was ordered, what arrived and what is being charged.
Two-way matching compares the order to the invoice only, which leaves the main risk — goods invoiced but never received — uncovered.
Three-way matching, and why it breaks in small manufacturing

GRN

also Goods receipt note
A goods receipt note records what physically arrived against a purchase order, in what quantity and condition.
It is the document most often recorded late or on paper, which is why an invoice frequently reaches accounts payable before the receipt it should be matched against.

GSTR-2B

GSTR-2B is a static, auto-drafted statement of input tax credit generated monthly for a GST-registered business from what its suppliers have filed.
It differs from GSTR-2A, which is dynamic and keeps changing. Because 2B is static for a period, it is the one to reconcile a purchase register against — reconciling to a moving target is what makes the exercise impossible to close.
Purchase invoice reconciliation against GSTR-2B

Input tax credit

also ITC
Input tax credit is the GST a business has paid on its purchases, which it may set off against the GST it collects on its sales.
Whether a particular credit may be claimed is a tax question for your own advisers. The operational problem is separate and mechanical: establishing which invoices in your books correspond to which entries in the statement.
Purchase invoice reconciliation against GSTR-2B

Tolerance

In invoice matching, a tolerance is the amount by which a document may disagree with its purchase order before the difference is treated as an exception requiring a person.
It is where the control actually lives. Set too tight, every rounding difference becomes an exception and the check gets switched off; set too loose, a real price change passes unnoticed.
Three-way matching, and why it breaks in small manufacturing

TDL

also Tally Definition Language
TDL is the customisation language used to add fields, reports and behaviour inside Tally.
Worth knowing what TDL customisation already exists in an installation before planning any integration, because it frequently explains why the data does not look the way the documentation suggests.
Integrating with Tally without replacing it

Exception queue

An exception queue is the list of items a rules-based process could not clear on its own and has routed to a person, with the reason attached.
It is the part of an automation that determines whether it is trusted. A queue everything lands in gets ignored; one nothing lands in usually means the rules are not checking anything.

Where we take a position rather than state a definition, the second paragraph says so. Everything here is meant to be correct if you quote it somewhere else with no attribution — which is the only real test of a glossary.

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